Privacy Policy

Effective April 30, 2010. Last Update Date April 30, 2010.

The following describes FCA’s collection, use and disclosure of information gathered from online visitors to the web sites owned by FCA, LLC.

Questions regarding this statement should be directed to

This web site is the responsibility of FCA, LLC. FCA can be contacted by mail at 7601 John Deere Pkwy, P.O. Box 758, Moline, IL 61266, attention Corporate Communications or by e-mail at The following Privacy Statement applies to and all other web sites, web pages and/or web properties owned and operated by FCA, LLC (collectively “Sites”).

1. Collection of Personal Information from Site Visitors

In order to access certain subscriber services or restricted areas within any of our Sites, we may require that you provide certain identifying information. This information may include your legal name, address, telephone number, e-mail address, subscriber name or screen name, password used to access our services, method of payment, and, if applicable, credit card number. We reserve the right to request any additional information necessary to establish and maintain your account for use of these services.

FCA may automatically collect and/or tracks (1) the home server domain names, e-mail addresses, type of client computer, and type of web browser of visitors to our web site, (2) the e-mail addresses of visitors that communicate with us via e-mail, post messages to our bulletin boards, or post messages to our chat groups, (3) information knowingly provided by the visitor in sales orders, registration forms, surveys, and contest entries, and (4) aggregate or specific information on what pages visitors access.

Some FCA pages use a technology called “cookies” so that we can better serve visitors when they purchase a product on our web site, request additional information about our company, products or services, or participate in various activities posted on our site. These cookies may be used to obtain data such as the visitor’s name, user-name, shopping cart, and pages or advertisements viewed by the visitor. When the visitor revisits the company’s web site, we can recognize the visitor by the Internet cookie and customize the visitor’s experience accordingly. Although cookies are stored on the visitor’s hard drive and not stored, in any form, by us, the visitor can set his or her browser to provide notice whenever a cookie is received, which gives the visitor the opportunity to decide whether to accept it or not.

Certain FCA Web Site pages may have software installed within the page which provides us with information about the “clickstream” of our customers during their FCA Web Site visit. This software indicates which pages the visitors came from, what navigational paths they took, and which areas of the site they visited.

Certain email communications you may receive from us, if you sign up for our email distribution service, may contain “Web beacons”. Web beacons consist of a line of code on our site that delivers a small graphic image from another Web site or third party ad server. They may not be visible as the beacon is generally a 1×1 pixel that is often designed to blend into the background of a Web page. We use may use beacons to monitor the effectiveness of ad banners in our email distributions.

2. Use of Personal Data Collected

Personal data collected by us will be used for marketing and promotional purposes, feedback purposes, for a statistical analysis of users’ behavior, for product development or enhancement, for content improvement, and to customize content and layout of our site. Names, postal and e-mail addresses, and phone numbers collected may be added to our databases and used for future contact regarding new products and services, upcoming events, status of orders placed online, and customer service.

3. Disclosure of Personal Data to Third Parties

We maintain a secured area on our Sites for transmission of personal data, and store all personal data in a private database which is not connected to the Internet. Although we will use all reasonable efforts to safeguard the confidentiality of the personal data you provide to us, transmissions made by means of the Internet cannot be made absolutely secure. We will have no liability for disclosure of such data due to errors in transmission or interception by unauthorized acts of third parties.

We may, from time to time, make certain contact information about our customers available to third parties for the following purposes: we may disclose information to vendors who facilitate and/or support our customer transactions; we may disclose information to entities to whom we are legally required to disclose information; and/or we may disclose information to third parties with whom we have relationships through which permission-based marketing is conducted.

Any third party with whom we have a relationship pursuant to which we provide, rent, sell or otherwise disclose data collected from visitors to our site will be carefully pre-screened, determined by us to be reputable, and will use the data provided solely for marketing products and services which we determine, in our sole judgment, that visitors to our Sites might find of interest.

4. Opt-Out Rights

Visitors may opt out of having their personal information disclosed to third parties (excluding any mandatory disclosure to government agencies and/or certain vendors who facilitate and/or support our customer transactions), or used by us or third parties to send promotional materials to the visitor, by contacting us by e-mail or by checking the appropriate box on the online form.

5. Access to and Ability to Correct Personal Data

Visitors may access their personal information collected and maintained online by FCA by sending an email request to or via automated form if available.  Visitors may correct factual errors in their personal information by sending FCA a request that credibly shows the error(s).  To protect visitor’s privacy and security, FCA will take reasonable steps to verify a visitor’s identity before granting access or making corrections.

6.  Children’s Privacy

Protecting the privacy of the very young is especially important.  For that reason, FCA never collects or maintains information at the FCA website from those that FCA actually knows are under 13, and no part of the FCA website is structured to attract anyone under 13.

7. Company’s Right to Contact Visitors

We reserve the right to contact site visitors regarding their account status and changes to any subscriber agreement, privacy statement, or any other policies or agreements relevant to site visitors.

8. Other Sites

Our Sites may contain links to other sites. Other sites may also reference or link to our Sites. FCA is not responsible for the privacy practices or the content of such other sites.

9. Company’s Right to Change Privacy Statement

By using the Sites, you signify your assent to this Statement. If you do not agree with the terms of this Statement, please do not visit our Sites. We reserve the right, in our sole discretion, to change, modify, add, or remove portions from this Statement at any time. In case of any material change, we will change the “Last Update Date” in this Privacy Statement and/or post a notice on the site. Changes to this Privacy Statement are effective as of the stated “Last Update Date” and your continued use of this site on or after the “Last Update Date” will constitute acceptance of, and agreement to be bound by, those changes.  Previous privacy statements and their applicable effective dates are available by contacting FCA.

10.  Notice to California Residents

If you are a California resident, you have the right to receive: a) information identifying any third party company(ies) to whom FCA may have disclosed, within the past year, personal information pertaining to you and your family for that company’s direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information, please email your request to